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Senior Implementation Manager

Seatfrog is making upgrading amazing for millions of people all over globe and changing travel forever. We're building a stellar team of superstars - join us and lead the charge.
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Technology has revolutionised the world we live in, yet somehow travel has stayed much the same as it was 30 years ago. Seatfrog is here to change that.

We’re on a mission to take every journey beyond the ordinary for millions of people all over the globe, empowering them to upgrade their seat and fill the 480M premium seats that travel empty every year with technology that’s a joy to use.

We’re building a stellar team to achieve our audacious goals. We strive to create an environment where you can do your best work. Join us, and you’ll be challenged and supported in equal measure. Ours is a culture with spirit and substance and our people are empowered to make the bold decisions others wouldn’t and haven't.

To help us on our journey, we’re looking for a Senior Implementation Manager to join our London office. Fancy coming along for the ride? Apply below!

About the team you'll be joining

The Operations team at Seatfrog are responsible for delivering the power of our platform partners and customers. You'll be part of a group of skilled and thoughtful individuals focused on solving big problems that deliver significant growth and build upon our ambitious vision.

We're looking for a Senior Implementation Manager with a stellar track record of delivering complex projects that have real business impact. You'll lead a highly skilled, cross-functional team, working directly with our clients in the UK and Europe to launch the Seatfrog platform.

About the role

In this role, your mission will be to work with Product Managers, Data Scientists, Engineers, Marketing Leads and Client Partnership Managers to carry out the meticulous planning, seamless delivery and successful rollout of our platform with our partners.

In a nutshell, you'll be responsible for:

  • Building strong relationships with internal teams and the Head of Product to facilitate planning and delivery against a cross-product roadmap that realises our huge growth opportunity.
  • Planning projects against our product roadmaps, creating and tracking timelines and budgets as well as project reporting, risk management, sign off and delivery.
  • Coaching teams in project planning and delivery, raising awareness of dependencies, fostering open communication and problem-solving.

What you'll need

  • A seasoned campaigner with extensive experience in managing multiple project teams in an agile project environment
  • You are able to give clear directions to team leads and product managers, designers, data scientists, marketers and engineers to facilitate on time, on budget delivery
  • Excellent written and verbal communication skills with strong client relationship skills
  • The ability to thrive in a fast-changing environment
  • Multilingual background with competency in German, French, or Spanish
  • Bonus points for travel industry experience

What's on offer

  • A fantastic opportunity to work in a high growth global software company and help shape the future of how travel should be
  • A team culture that is truly beyond the ordinary, where we solve problems together to drive the best possible results for our clients and users
  • Genuine autonomy to achieve your best and a personal development and growth plan to create a long-term career path for you at Seatfrog
  • Free upgrades (wooohooo!) and budget for 1 week working anywhere in the world.
  • A competitive salary
  • Private healthcare plan via Vitality, with added gym discounts and incentives to encourage you to get out, get active and stay mentally and physically healthy
  • The latest gear and best tools to enable you to do your greatest work
  • Off-peak travel - so you can swap a public holiday with any day you like so you can get away without the crowds. 

At Seatfrog, we consider diversity a strength - inclusion fuels our ability to solve problems we never thought we could. Your application will be considered on its merits, without regard to your race, age, gender, religion, sexual orientation, disability status or anything else. If there is anything we need to know to enable you to fully participate in our interview process, please just let us know in your application. 


Or, know someone who would be a perfect fit? Let them know!

London HQ

Albert House
EC1V 9DD London Directions london@seatfrog.com

Amazing companies start with amazing people

We’re creating a diverse team of smart, passionate people who feel comfortable being themselves, and are motivated by our shared goal — taking every journey beyond the ordinary.

We strive to create an environment where you can do your best work. Join us, and you’ll be challenged and supported in equal measure. Ours is a culture with spirit and substance.



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